---
title: What are the different user types in the system?
description: "There are several different user types currently available in the system: **1. Organisation Administrator** This user has the ability to: - configure the organisation settings. - assign new users. - create checklists and job categories. - Set up new workshops…"
url: "https://workstudio.tech/docs/what-are-the-different-user-types-in-the-system/"
updated: "2024-10-24"
category: Get Started
---

# What are the different user types in the system?

There are several different user types currently
available in the system:

**1. Organisation Administrator**

This user has the ability to:

- configure the organisation settings.

- assign new users.

- create checklists and job categories.

- Set up new workshops (if applicable).

- Manage the Work Studio licences for the workshops.

- Access organisation-level reporting.

**2. Franchise/Workshop Administrator**

This user has the ability to:

- View all bookings, current and historical, for the specific workshop.

- View all workshop reports.

- Export financial reports for the workshop.

- View technician labour reports.

- View/manage workshop specific settings.

**3. Service Advisor**

This user has the ability to:

- Create and manage bookings for the workshop.

- Conduct Pre-delivery Inspections.

- Build job cards and quote on those job cards.

- Manage the approval statuses of job items.

- Generate and send quotes and invoices.

- Assign technicians to jobs.

- Capture payment information.

**4. Technician**

This user has the ability to:

- Conduct checklist-based inspections on a vehicle.

- Add job items on a job.

- Take and add photographs on job
items.

- Mark job items on a job as “complete”.