There are several different user types currently
available in the system:
1. Organisation Administrator
This user has the ability to:
– configure the organisation settings.
– assign new users.
– create checklists and job categories.
– Set up new workshops (if applicable).
– Manage the Work Studio licences for the workshops.
– Access organisation-level reporting.
2. Franchise/Workshop Administrator
This user has the ability to:
– View all bookings, current and historical, for the specific workshop.
– View all workshop reports.
– Export financial reports for the workshop.
– View technician labour reports.
– View/manage workshop specific settings.
3. Service Advisor
This user has the ability to:
– Create and manage bookings for the workshop.
– Conduct Pre-delivery Inspections.
– Build job cards and quote on those job cards.
– Manage the approval statuses of job items.
– Generate and send quotes and invoices.
– Assign technicians to jobs.
– Capture payment information.
4. Technician
This user has the ability to:
– Conduct checklist-based inspections on a vehicle.
– Add job items on a job.
– Take and add photographs on job
items.
– Mark job items on a job as “complete”.
